Review Date: 10/27/2022 | Author: L S.

Comments: Gore quotes from multiple other companies. The owner of Artec was the only one with a brain and even more pleasing was his price. QUALITY is his and his workers motto

Review Date: 10/30/2020 | Author: Milena C.

Comments: Hes was very personal,very clean and he was very clean.

Review Date: 09/04/2020 | Author: Pat G.

Comments: Charles and his assistant with Artex Masonry and Fireplace Installation rebuilt my fireplace from the inside and out. What had been unsafe to use is now rebuilt with a stone exterior and a custom made oak mantle. It is both safe and beautiful. Call Artex!!

Review Date: 03/30/2020 | Author: Corina R.

Comments: Charles and his assitant worked diligently to complete my fireplace replacement. They went above and beyond expectations as they rebuilt my fireplace re-enforcing the frame with wood and steal to maximize the support of the weight of the stone to be installed. They listened to my requests and made changes accordingly. The finished product is beautiful and it has made all the difference in my family room.

Review Date: 03/11/2020 | Author: Lynda T.

Comments: Competent. Shows up on time. Cleans up after the project is done. Fully explains scope of work. No pressure sales.

Review Date: 12/18/2019 | Author: Lawrence F.

Comments: Came same day. Fixed it. A fair price. Thank you

Review Date: 11/26/2019 | Author: Jo B.

Comments: Efficient, trustworthy, professional, and pleasurable. Will recommend to family and friends.

Review Date: 10/19/2019 | Author: Pat W.

Comments: We were well pleased with the professional work done. I needed repairs that I had not expected but glad they discovered them and now I have a safe fireplace that will last a very long time. Charles did not rush the job and made sure it was completed to our satisfaction.

Review Date: 05/07/2019 | Author: Sharise A.

Comments: UPDATE: Please see my earlier review of a beautiful indoor fireplace installation. We are now enjoying a gorgeous outdoor fireplace and entertainment space thanks to Charles and his crew at Artex. Charles built our outdoor dream from plans we had an architect draw, and we are thrilled with the result. Truly exceptional work for a reasonable price - 5 gold stars.

Review Date: 08/10/2018 | Author: Wayne B.

Comments: no comments

Review Date: 08/01/2018 | Author: Greg N.

Comments: We had a complicated project after damage to the house from foundation repair. Charles did an awesome job on the fireplace, but his value extended way beyond that rebuild. Finding Artex was the best thing that happened to us during our home repairs.

Review Date: 05/28/2018 | Author: Edward R.

Comments: Charles did a beautiful job with the new fireplace. I would have give 5 stars except for a snafu with the audio/video cables.

Review Date: 11/09/2017 | Author: Sharise A.

Comments: We wanted to transform a wall in our living room by adding stone and a beautiful fireplace. After researching online reviews, I called Charles at Artex. From the first phone call, he walked my husband and me step by step through the process, including meeting us to select materials and showing up on time and prepared for every phase of the job. Charles and his associate Frank worked in my home for several weeks caring about every last detail of the project as if it were their own home. The results were truly beyond our expectations - we love it. I'm so grateful to Charles and Frank. I wish there were more stars to add to this review. I know Charles is very busy, but Artex is worth the wait. I've already asked him for help with an outdoor project in the Spring.

Review Date: 10/26/2017 | Author: Dorothy M.

Comments: Very responsive/knowledgeable and did a good job installing a new wood burning gas insert. He was willing to center the insert as well. Charles was reliable in his follow up.

Review Date: 05/10/2017 | Author: Julie M.

Comments: Fast response time. Brought all supplies so we didn't need to wait. Very professional

Review Date: 12/03/2016 | Author: Nancy W.

Comments: Artex has many excellent reviews & I completely agree after receiving their services. My chimney & fireplace had water leakage which were repaired in a timely manner & at a reasonable cost. Charles was reliable, conscientious & a keeper in my list of repairmen to call again.

Review Date: 11/10/2016 | Author: Katie B.

Comments: Very satisfied with the job. Excellent work. Cost for repairs was was more than fair. Professional work. Job completed in a timely manner.

Review Date: 09/01/2016 | Author: Scott R.

Comments: Very knowledgeable and professional. Great results!

Review Date: 12/04/2015 | Author: Loy M.

Comments: I highly recommend Artex for any wood burning, or gas fireplace with a flue, work that you may need! Attention to quality, detail, workmanship and customer service! Charles will treat your job as if it were his own property! Artex completely tore down a brick chimney and all of the rotten structure and rebuilt the chimney using only the best materials, installing a quality Heatilator prefab wood burning fire place! We are very satisfied :-)

Review Date: 10/19/2015 | Author: Marc J.

Comments: I had a fireplace that was out of code and needed work. Artex did a good job promptly.

Review Date: 09/20/2015 | Author: Ruth W.

Comments: very accommodating. Need a repair fast and it was done on time.

Review Date: 09/05/2015 | Author: Diana B.

Comments: Charles was on time and worked within the budget . We had chosen glacier white stack stone for our fireplace remodel, which proved to be challenging as most of the boxes/ stone were defective or of poor quality and had to be returned . We discovered that the majority of glacier white comes from China. This was no fault of Artex.

Review Date: 06/10/2015 | Author: Terri M.

Comments: I am a interior designer and hired this company for a client. I was more than pleased with the the work provided. They were professional and keep the job site clean and protected property.

Review Date: 04/02/2015 | Author: a Neighbor

Comments: Did a great job and did all they were asked to do.

Review Date: 12/18/2013 | Author: Kathy F.

Comments: He was on time, efficient, too pictures with his ipad and showed me what needed to be done.

Review Date: 11/02/2013 | Author: Allen H.

Comments: Professional, responsive, did more than requested, well within budget, improved upon work already done by another and repaired a patio wall without rebuilding it that others said "couldn't be done." Done perfectly and inexpensively.

Review Date: 10/02/2013 | Author: Kathy M.

Comments: Charles was professional and knowledgeable. He found problems with my chimney but didn't try to hard sell me on expensive repairs. He gave me options. We would definitely use Artex Masonry again.

Review Date: 09/12/2013 | Author: Judith S.

Comments: I agree with ALL of the comments left by other happy customers Charles and Frankie did a awesome job for me very timely and very neat and clean they went above and beyond for me and I have asked them to do more work for me they should always be at the top of your list for brick work thank you so much!!!

Review Date: 11/11/2011 | Author: Michael S.

Comments: Maybe Charles and I worked well together because we're both from New York or maybe he's just that good! Throughout the project (patio installation), I could see that Charles cared about doing the best job possible. And the results show it! My patio is beautiful. Charles listened to what I wanted and provided honest feedback and good suggestions to make it all come out even better. I also liked that he called me each day (I work late) to recap what he had done. Overall, it was a good experience and a quality job done.

Review Date: 10/20/2011 | Author: Sherry B.

Comments: Charles did a great job fixing up my 60 year old brick house. He knows his brick and works hard to ensure the job is done correctly and looks good.

Review Date: 09/28/2011 | Author: Ron S.

Comments: Artex did a great job and cleaned up after themselves every day. Went above and beyond my expectations.

Review Date: 05/03/2011 | Author: Jennifer J.

Comments: We hired Charles, and he is an excellent mason and brick paver contractor, talented , and efficiently completed our patio project, and we will be using him again without hesitation when we move to our new home

Review Date: 03/29/2011 | Author: Tom G.

Comments: Work was completed, great price, friendly service. Quality was good, and I'll give them credit, they clean chimneys, and I needed them to clean my drier tunnel. This is not their primary business but were willing to do the job. Might have been better for me to hire someone with the tools for this job, but it worked out and was a great price.

Review Date: 03/02/2011 | Author: Kathy H.

Comments: After the first meeting with Charles I did not have to look any further. I had found the person to make my fireplace a reality. What started out as a repair/chimney clean turned into a complete tear out and rebuild. We could not be happier with the results. Charles gave us the information we needed to make our decisions. During the reconstruction of our fireplace he gave us suggestions for improvements that only made our fireplace better and at no additional cost, he totally honored his initial quote. We now have a wonderful natural stone fireplace in our home. If I ever need another fireplace I know exactly who I will call, Artex!

Review Date: 02/28/2011 | Author: Robyne S.

Comments: After just moving into our 33 year old house, we thought it was a great idea to light a fire while entertaining... The house rapidly began to smell of old musty wood and smoke was visable throughout the room. We called Charles of Artex Masonry and he came out to clean out our chimney and rid us of the awful smell. He and his crew took the time to empty the chimney of leftover debris and decrepid bricks and mortar. They are hard-working and dillegent to say the least. We were quoted a price for them to come back and fix a broken crown and install flashing to the shoulders of the outside chimney. The price was fair & job well done!

Review Date: 01/31/2011 | Author: a Neighbor

Comments: very nice and did great work

Review Date: 01/13/2011 | Author: Rose C.

Comments: Very professional and helpful. Was on time for the appointment. I would recommend him to other people. My job was a 2 day job. He informed me that I would not need to be there for the outside job. He called to tell me the outside job was completed and scheduled me for 2 days later for the inside part of the job.

Review Date: 12/10/2010 | Author: a Neighbor

Comments: Great servic. Showed up on time. The only complaint I have is that I had asked them to check the chimney for my rent property and let me know the status via phone as I have tenant leaving there. I did not hear anything from them. I decided to call and follow up with them myself. Overall I would use this company again. They are professionals. I hope that in the future they pay attention closely to the customers request. Great Job.

Review Date: 11/24/2010 | Author: a Neighbor

Comments: Great servic. Showed up on time. The only complaint I have is that I had asked them to check the chimney for my rent property and let me know the status via phone as I have tenant leaving there. I did not hear anything from them. I decided to call and follow up with them myself. Overall I would use this company again. They are professionals. I hope that in the future they pay attention closely to the customers request. Great Job.

Review Date: 11/22/2010 | Author: Rona I.

Comments: Troy Wingert from Artex Masonry and Fireplace was prompt, professional and very knowledgable.

Review Date: 11/12/2010 | Author: a Neighbor

Comments: Troy Wingert from Artex Masonry and Fireplace was prompt, professional and very knowledgable.

Review Date: 11/09/2010 | Author: Perry L.

Comments: Artex Masonry couldn't have been better. We were the victims of a bad remodeling job and they totally ruined our fireplace. We contacted Charles and he came out looked at what a mess we had and explained in detail exactly what we needed to do and gave us a firm proposal. Three weeks later and we now have a beautiful, fireplace that we are very proud of. Charles takes pride in his work and it shows. For any of your masonry and/or fireplace type needs, we would STRONGLY recommend contacting Artex. You will not be disappointed.

Review Date: 09/27/2010 | Author: a Neighbor

Comments: Artex Masonry couldn't have been better. We were the victims of a bad remodeling job and they totally ruined our fireplace. We contacted Charles and he came out looked at what a mess we had and explained in detail exactly what we needed to do and gave us a firm proposal. Three weeks later and we now have a beautiful, fireplace that we are very proud of. Charles takes pride in his work and it shows. For any of your masonry and/or fireplace type needs, we would STRONGLY recommend contacting Artex. You will not be disappointed.

Review Date: 04/29/2010 | Author: Hermine B.

Comments: Fast, knowledgeable and tidy. Really helpful. I didn't contract for more for now but may in the future.

Review Date: 01/28/2010 | Author: Cynthia G.

Comments: They arrived a little early, got right down to business. They did a very good job, which included a bit of extra, unexpected repair and parts(requiring a quick trip back into Houston). They were very friendly and very unobtrusive. I felt confident that they knew what they were doing.

Review Date: 01/27/2010 | Author: a Neighbor

Comments: Fast, knowledgeable and tidy. Really helpful. I didn't contract for more for now but may in the future.

Review Date: 01/21/2010 | Author: Virgil R.

Comments: Charles did a great job. I will be calling on him every year from now on to clean and inspect and when I get ready to get a major rebuild on my chimney he'll be the one to do it.

Review Date: 01/21/2010 | Author: a Neighbor

Comments: Very professional and helpful. Was on time for the appointment. I would recommend him to other people. My job was a 2 day job. He informed me that I would not need to be there for the outside job. He called to tell me the outside job was completed and scheduled me for 2 days later for the inside part of the job.

Review Date: 01/21/2010 | Author: Annette G.

Comments: They called us right away,and made an appointment to come out the same day we called, were very prompt,very professional,their work excellent and their recommendations were right on target,and the information they gave us much needed,We would recommend them to all our friends, and any one else who ask us about this kind of need.The were also very very nice and friendly. Our work was done on January 11,2010,They will be returning for any other work we need and their "Price!" very "Reasonable!' Thank you Andrew & Annette G.

Review Date: 01/17/2010 | Author: Steven A.

Comments: Arrived on time and was very professional. Honest!

Review Date: 01/14/2010 | Author: Harry B.

Comments: excellent

Review Date: 01/13/2010 | Author: a Neighbor

Comments: They arrived a little early, got right down to business. They did a very good job, which included a bit of extra, unexpected repair and parts(requiring a quick trip back into Houston). They were very friendly and very unobtrusive. I felt confident that they knew what they were doing.

Review Date: 01/11/2010 | Author: a Neighbor

Comments: They called us right away,and made an appointment to come out the same day we called, were very prompt,very professional,their work excellent and their recommendations were right on target,and the information they gave us much needed,We would recommend them to all our friends, and any one else who ask us about this kind of need.The were also very very nice and friendly. Our work was done on January 11,2010,They will be returning for any other work we need and their "Price!" very "Reasonable!' Thank you Andrew & Annette G.

Review Date: 01/10/2010 | Author: a Neighbor

Comments: Charles did a great job. I will be calling on him every year from now on to clean and inspect and when I get ready to get a major rebuild on my chimney he'll be the one to do it.

Review Date: 01/07/2010 | Author: a Neighbor

Comments: Arrived on time and was very professional. Honest!

Review Date: 01/06/2010 | Author: Herman F.

Comments: very knowlable about fireplace repair and construction. very friendley and tells you what has to be done to give you a safe operational fireplace. very truthful and also prices are reasonable for quality work. I highly recommend Artex masonry.

Review Date: 01/05/2010 | Author: Franck K.

Comments: Great guy, really explained everything to me. Oustanding service.

Review Date: 01/04/2010 | Author: a Neighbor

Comments: Great guy, really explained everything to me. Oustanding service.

Review Date: 01/03/2010 | Author: a Neighbor

Comments: excellent

Review Date: 12/21/2009 | Author: Jennifer L.

Comments: The service was professional and exceptional! The technician was prompt and explained himself very well. He was well groomed and wasn't pushy on sales. I definately will contact him with any future requests.

Review Date: 12/18/2009 | Author: a Neighbor

Comments: The service was professional and exceptional! The technician was prompt and explained himself very well. He was well groomed and wasn't pushy on sales. I definately will contact him with any future requests.

Review Date: 12/10/2009 | Author: a Neighbor

Comments: very knowlable about fireplace repair and construction. very friendley and tells you what has to be done to give you a safe operational fireplace. very truthful and also prices are reasonable for quality work. I highly recommend Artex masonry.

Review Date: 11/01/2009 | Author: a Neighbor

Comments: Very professinal, courteous, prompt. Fixed the problem quickly.

Review Date: 10/22/2009 | Author: a Neighbor

Comments: Very professinal, courteous, prompt. Fixed the problem quickly.

Review Date: 10/15/2009 | Author: a Neighbor

Comments: Quality was good, did cost a little more. Communication could be a little better. They did a good quality job, very satisfied.